Insights series

The thesis, worked through one post at a time.

Our 2026 Channel Forecast sets out the whole argument in one piece: the software category has been structurally repriced, the work partners used to bill for is moving into the platforms, and what is left is ownership of the customer's workflow outcome. This series takes that argument apart and works through it a post at a time, in the order the shifts are arriving, with what each one asks of a partner serving the SMB-to-Corporate market.

Eight posts are planned. They are written to be read in order, and they are listed that way below.

Read the 2026 Channel Forecast first

Published so far

Still to come

The rest of the cadence

The remaining posts in the series of 8, with the ground each one covers. They publish as Dana finishes them, so there are no dates against them yet.

  • Post 5

    The embedded operator model

    What changes when a partner runs the workflow instead of building it and leaving.

  • Post 6

    Outcome pricing: intent versus execution

    The commercial mechanics of fee-at-risk contracts, and the distance between agreeing to one and being able to deliver it.

  • Post 7

    Function-led selling

    Selling into the business function and the budget that sits with it.

  • Post 8

    Regulated verticals: the moat platforms will not enter

    Where accountability outranks cost per token, and why that is the most durable ground the series covers.

How does this read against your own numbers?

We benchmark partner businesses against the channel as it is actually repricing, then help move the model onto the layer that compounds. A short conversation is usually enough to tell whether there is something worth pursuing.